Privacy Policy

Last updated: August 2026

Who we are

This policy explains how [YOUR LEGAL BUSINESS NAME] (“we”) handles personal information collected through this store.

What we collect

  • Information you give us: name, email address, shipping address, phone number and payment details when you place an order or contact us.
  • Information collected automatically: device type, browser, IP address, pages viewed and referring site, gathered through cookies and similar technologies.

Why we use it

  • To process, fulfil and deliver your order
  • To send order confirmations, tracking and service messages
  • To respond to your enquiries
  • To detect and prevent fraud
  • To measure and improve how the store performs
  • To send marketing messages, only where you have opted in

Who we share it with

We share only what is necessary, with: our ecommerce platform (Shopify), payment processors, our fulfilment and shipping partners, and analytics and advertising providers. We do not sell your personal information.

Payment security

Card details are processed directly by our payment providers over an encrypted connection. We do not store full card numbers.

How long we keep it

Order records are retained for as long as required for accounting and tax purposes. Marketing contacts are kept until you unsubscribe.

Your rights

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Depending on where you live you may have further rights, including under the GDPR or the CCPA. Email [YOUR SUPPORT EMAIL] and we will respond within 30 days.

Cookies

We use cookies to keep your cart working, remember preferences and measure traffic. You can block cookies in your browser settings, though parts of the store may stop working correctly.

Children

This store is not directed at children under 16 and we do not knowingly collect their information.

Changes

If we update this policy we will change the date at the top of this page.

Contact

[YOUR LEGAL BUSINESS NAME]
[YOUR BUSINESS ADDRESS]
[YOUR SUPPORT EMAIL]